Each stage of the order process has a different status, explained below: You can check on the status of an order you have made through your online account, this will show the details of the order including any lead times for your imported items. Orders are marked with a goods value appropriate to the parcel contents and any customs, tax or import duties are the responsibility of the recipient. If you place a large order >£100 and your delivery is an overseas delivery then your shipping may be recalculated prior to shipping and any excess postage charges due at this point will need to be paid before we can dispatch your order to you * Please note that some locations such as Greece, Italy, India, Middle and Far Eastern Countries can take longer than stated due to local Postal Services. Please note that this table is a guide only and delivery can vary from area to area. Unfortunately, we’re not able to arrange expedited delivery on overseas orders.See the table below for standard estimated delivery times. Larger items such as hoodies, sweatshirts, and parcels with 3 or more items are sent on a tracked Royal Mail service.Īll overseas orders are sent by an untracked Priority Airmail and delivered by your national postal carrier unless otherwise specified. Parcels containing one or two t-shirts are usually posted through standard letterboxes without any problems. If your order is split on different deliveries, an e-mail will be sent detailing what is in each parcel.Īll UK orders with a value of under £35.00 are dispatched by Second Class mail and usually take 3-5 working days from the point of dispatch. Once your order has been dispatched you will receive an email confirmation showing which items have been sent out. If you really want the t-shirt super quick, we are happy to help so please contact us and we will do our best to give you an estimated delivery time for that item. We do our best to keep in contact with all our suppliers and in the unlikely event of a delay, we will inform you via your provided e-mail. This does not affect the postage you have paid. This may result in your order getting to you over multiple deliveries. If you order multiple items, we will dispatch items as they become available to you. If you are unsure of the estimated dispatch time of an item or you require an item for a specific date, please contact our Customer Services and we will be more than happy to help. Please check the product pages and confirmation emails for estimated dispatch times. Imported items can have a slightly longer estimated dispatch time, though we will always do what we can to get your items to you as quickly as possible. Instead, we create our items as orders are placed. Please be advised that .uk is not a stock list, we don't hold stock of items for immediate dispatch. If you require your item for a specific date then please let us know and we will do all we can to help accommodate this. Our 8Ball Originals (items with the yellow t shirt icon), Newsthump, Ray Lowry Brand, OneTen and Deathray Apparel ranges are made to order and usually have an estimated dispatch of 2-3 working days, though at peak times this can take slightly longer. Other shirts come from one of our official suppliers and are identified as an exclusive item on the product page.Ġ3 – Our eagle eyed Quality Control team make sure your t-shirt meets our top standards before it’s packed upĠ4 – Your order is out the door and on it's way to you.Ġ5 – High five the postman and Happy New Tee Day!Ġ6 – Share a selfie of you in your new 8Ball gear with #8balltees on Twitter and Instagram, or post to our Facebook wall!Īll postage rates are calculated by weight both for UK and overseas orders and are covered by insurance for your order value. 01 – Find your new favourite t-shirt from our huge range and place your order with your mobile, tablet or desktopĠ2 – A new shirt is born! A large number of shirts are printed right here at 8Ball HQ, so as soon as you order we can make the exact shirt you want.
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